Contact OMNeXa
Email: Dhiraj.kumar@omnexa.com
WhatsApp India: +91 70771 83053
WhatsApp Singapore: +65 9067 1304
Help with uploads, results, links and privacy.
Share the page, approximate time, browser/device and a screenshot when reporting an issue. Do not email sensitive credentials.
Resume or job-description upload
Supported formats are PDF, DOCX and clear JPG, PNG or WEBP images. If a scanned or protected PDF cannot be read, export it as a searchable PDF or a clear image. Confirm that extracted text appears in the text box before starting analysis.
Unexpected relevance or score
Use the complete, unchanged job description and resume, then open the requirement evidence to see how each requirement affected the score. Send support the inputs with sensitive details removed if the evidence still appears incorrect.
Incorrect or unavailable external link
Course and job providers can change or remove pages. Send the title and destination shown so the catalogue or listing source can be reviewed.
Privacy request
Email with “EduCareer privacy request” in the subject and describe the access, correction, deletion or consent request. Identity verification may be required.